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Shipping

Delivery time

Unless specifically noted on the product page, your item will we shipped within two business days via Australia Post E Parcel system. During checkout your postage options will be offered in a drop down box.  We currently offer Flat Rate Standard Parcel Post service for delivery.  Please note the postage cost are determined by the current pricing of Australia post, we reserve the right to change the charges in line with any increases that occur. 

Delivery Options

Standard Parcel Post Service: The Standard Parcel Post option is available for all packages needing non urgent delivery. Service can take up to 10 days for remote regions to be delivered.  Please check the Auspost website for deliver estimates for you area. We currently offer a flat rate of $12.50 per item for standard post packages. Combined shipping is available. Fees are calculated at checkout and are based on the cost of sending via Australia Post parcel post.  All packages are trackable so safe from loss or theft.

General Shipping Information

Bulk Order shipping can be arranged please email enquiry so we can provide you all options in a written quote. Combined Shipping & Handling rates apply for purchases made for 2 or more Buddies in one transaction & will be automatically applied during checkout. Orders placed over the weekend will be processed where possible on the next business day.   If for any unforeseen reason an item becomes temporarily unavailable for immediate shipping, you will be notified via phone and/or e-mail. All prices are exclusive of shipping & handling charges. Shipping & Handling charges will be added during checkout process.

International Shipping

Orders outside of Australia will be sent via either Express International post, Registered Air Mail or Registered Sea Mail, please contact us prior to purchase with your details so we can provide you with a shipping quote.  Please note, if your order costs less than the quote to ship we will refund you the difference. International orders are shipped within 3 business days. Estimated delivery time is 2-4 Days Express International, 10-15 business days Air Mail and up to 90 Days Sea Mail.   Customers are responsible for paying any customs fees and duties charged by their respective countries.

Billing & Shipping Address

Incomplete or inaccurate shipping and/or billing information may result in delays to you order, so please ensure you check all your details are correct before completing your transaction. Please provide a daytime contact number to be written on the postage satchel. This will allow Australia Post to contact you in the event they can not deliver you parcel for any reason.