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Terms and Conditions

General

The following are the terms and conditions (the "Terms") for the supply of Goods by us. We may change these terms from time to time without notice to you. However, any changes will only apply to orders received after the change.
Please ensure you read and understand the Terms before proceeding with your purchase, as these terms outline the conditions under which we conduct our business.
If you have any questions please contact us at info@bopalongbuddies.com.au

Pricing

All prices are shown in Australian dollars and are exclusive of shipping charges. Shipping charges will be added at checkout. We endeavour to keep the shipping prices as low as possible and currently provide options of a flat rate express post Australia wide or flat rate standard post however all prices including that of product & shipping can change without notice.
Please note that we are currently being registered for GST and you will be charged tax from July 1st 2012.

For international customers all taxes, import duties & customs charges are the responsibility of the buyer.

Payment

Payment is secure and is made through PayPal using MasterCard or Visa, or through eWay using MasterCard or Visa. Please note that you DO NOT need a PayPal account or eWay account to use this service, although if you already have an account you can also use that to pay.

PayPal also allows to you pay using your local currency. If you are uncomfortable buying over the internet please feel free to contact us for an old fashioned sale - we'll even take cheques!

For payments other than Paypal your item will NOT be sent until the payment has cleared. Please make sure if using direct deposit the details are correct when making the payment. If they are not this will delay your parcel being sent. Direct debit clearance takes around 3 business days to be finalised.

If paying by cheque please allow 4 business days for clearance.

Returns, refunds, cancellations and warranty.

We do not accept returns if you change your mind. Returns on faulty goods, or goods that do not match the description provided will be honoured. Please contact us to discuss and authorise any returns.

Faulty products must be returned to PO Box 94, Winston Hills, NSW, 2153 at your cost to be assessed. If the fault is deemed to be a manufacturing fault it will be replaced and sent to you. Please allow 7-10 days for assessment.

Please note replacement buddies will only be sent to the original shipping address or Australian residential addresses if purchased at an event.

Each Buddy has an inbuilt safety feature that ensures your Buddy will not burst like a balloon rather fracture and deflate slowly, If you over inflate your product it will fracture rendering it unusable.

Over inflation is not considered a manufacturing fault and will not be replaced. Please follow the instructions closely to ensure this does not occur.

Bop Along Buddies reserves the right to cancel your sale and provide you a full refund if the need arises.

All Bop Along Buddies are covered by a Limited Warranty.
Once the toy has been used the toy has met it burden of use by being used for the purpose intended therefore the replacement Warranty is void as no manufacturing fault is present and the toys is in full working order unless we deem otherwise.

We can not control the environment that the toy is used in and as a result can not offer a replacement warranty on used toys unless the toy has a manufacturing fault.

Although the toys are significantly thicker than many other inflatable toys available they are not completely puncture resistant, and as a result puncturing is not considered a manufacturing fault and will not be replaced.

Please see instructions for care and use page for further information on repairing damaged buddies.

Please note the Pump is NOT covered by the warranty and will not be replaced if damaged or broken.

Replacements can be purchased by contacting us at info@bopalongbuddies.com.au

Please use care when using the provided pump as they are low capacity low pressure pumps and can not be used with excessive force.
Take care not to bend the pump arm as this will break rendering the pump unusable.

Intellectual Property

All images, graphics, text, design elements and all other content represented on this website are copyrighted and are the sole property of Deborah Brodie (Ladybug Imports) & Bop Along Buddies. All use and/or publication rights are reserved worldwide. All images and all other content are not for use in the Public Domain. No images or other content on this website may be copied, stored, manipulated, published, sold or reproduced in whole or in part in any form without the prior written authorisation of an authorised representative of Bop Along Buddies.

As copyrighted material, all images displayed on this site are protected by copyright, intellectual property and all other applicable laws of Australia and other countries worldwide.

If you would like to use our products in your blog, please make sure you contact us before doing so as written authorisation is required before doing so.

If you would like to use our products in advertising please contact us to discuss some options.

Violating these terms may result in legal action.

Privacy

We understand the value of your privacy and will not disclose your details to any third party, or use them for any purpose other than to get your fun new friend to you as quick as possible.

Liability

Nothing in these terms limits our liability in the event of death or personal injury as a result of our negligence. We will not be liable for loss or damage caused by us in any circumstance where there is no breach of a legal duty of cared owed to you by us, such loss or damage is not a reasonably foreseeable result of any such breach at the time we enter into our contract with you, any increase in loss or damage is a result of a breach by you of any of these terms. We are not responsible for indirect losses which happens as a side effect of the main loss or damage and which are not reasonably foreseeable by either party at the time of the contract.